Who We Are

We resolve conflict.

At RSCCM, we believe conflict is not the end of a relationship—it’s an opportunity for understanding, growth, and healing. We help individuals, families, schools, and communities resolve disputes peacefully through mediation and restorative justice.

The Resolution Services Center of Central Michigan (RSCCM) is a nonprofit 501(c)(3) organization comprised of volunteers and professionals who distinguish themselves by their professionalism, ethics, and commitment to alternative dispute resolution. RSCCM helps individuals, families, businesses, and organizations resolve conflict through mediation, facilitation, restorative practices, and training.

What We Do

The Resolution Services Center (RSCCM) promotes conflict resolution through trainings, mediation services, and restorative practices. As mediators, we empower parties to take control of their own solutions, allowing people in conflict an opportunity to communicate more effectively in the hope of reaching a mutual agreement which can resolve their dispute.(added) Our restorative practices offer children peaceful means to solve problems, uplifting productive conversations and focusing on understanding—not punishment—to transform schools and local communities.

Our Mission

We are experts at using the tool of dialogue to embrace conflict towards a resolution. Our goal is to facilitate, mediate, educate, and practice neutrality, perspective, and restorative approaches for the community.

Who We Serve

We serve individuals, families, youth, businesses, and organizations and resolve conflict through a variety of methods, including mediation, facilitation, restorative practices and training.

Community Members: Seeking to resolve neighbor, family, or civil disputes.
Courts & Legal Partners: Referring mediation cases outside of the courtroom.
Youth & Schools: Using restorative circles to resolve conflict and keep kids in school.
Organizations: Helping teams address internal conflicts and workplace issues.

We work in communities throughout Central Michigan, across our six-county region: Clinton, Eaton, Gratiot, Ingham, Isabella, and Shiawassee.

Our Commitment to Equity

We work to ensure equitable access to justice for all. Our services address systemic injustices and support inclusive, fair, and culturally responsive conflict resolution.

Our Core
Values

Trust
Honesty
Respect for others and conflicting points of view
Commitment to resolving the issue
Willingness to compromise
Confidentiality
Prompt Action

Our Story

RSCCM began in 1990 as part of the Community Dispute Resolution Act. To resolve a conflict, several method may be utilized, such as mediation and restorative practices. Mediators and facilitators are neutral and do not take sides or give advice. They help organize and manage the process wherein parties discuss their perspectives, generate options, and come to their own resolution.