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Wed, Feb 13


Resolution Services Center

General Civil Mediation Training

Learn how to become an approved mediator in Michigan! Enhance your skills in resolving conflict and even upgrade your resume.

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General Civil Mediation Training
General Civil Mediation Training

Time & Location

Feb 13, 2019, 8:30 AM – Feb 20, 2019, 5:30 PM

Resolution Services Center, 516 S Creyts Rd, Lansing, MI 48917, USA

About The Event

40 hour General Civil Mediation Training

Takes place February, 13, 14, 18 & 20, 2019

8:30 a.m.- 5:30 p.m.

Trainer: Peg MacDougall


*Learn how to become an approved mediator in Michigan. Enhance your skills in resolving conflict and upgrade your resume.

  • Class size is limited allowing for personal coaching
  • Experienced trainers are approved by the State Court Administrative Office
  • Training is highly interactive
  • Receive a comprehensive mediation manual and a mediation handbook

Be coached in role plays by an experienced mediator


  • Understanding and using the difference between interests and positions
  • Using empathy to resolve conflict
  • Maintaining neutrality
  • Reframing the words of conflict
  • Facilitating a group process
  • Developing an agenda for difficult discussions
  • Techniques to generate movement toward resolution
  • Writing an agreement to resolve the dispute and more!


    • Regular Training Fee

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