General Civil Mediation Training

40 hour General Civil Mediation Training 

 February 24, 25, 26, 27 & 28, 2020

 8:30am – 5:30pm

Trainer: Peg MacDougall

Learn to mediate at an affordable rate

$775.00* per person

(*Early Bird Special  $700.00 if paid by February 1, 2020)

TRAINING BENEFITS

Learn how to become an approved mediator in Michigan

Enhance your skills in resolving conflict and upgrade your resume

Class size is limited allowing for personal coaching

Experienced trainers are approved by the State Court Administrative Office 

Training is highly interactive

Receive a comprehensive mediation manual and a mediation handbook

Be coached in role plays by an experienced mediator

Topics

Understanding and using the difference between interests and positions 

Using empathy to resolve conflict

Maintaining neutrality

Reframing the words of conflict

Facilitating a group process

Developing an agenda for difficult discussions

Techniques to generate movement toward resolution

Writing an agreement to resolve the dispute and more!

Location:

Resolution Services Center

516 S. Creyts, Suite A (Office Park West)

Lansing, MI 48917 

To Register, submit payment & completed registration form by mail to 516 S. Creyts, Suite A, Lansing, MI 48917, by email to admin@rsccm.org or go onto our website at www.rsccm.org  To request a registration form call 517.485.2274. Class size is limited.