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Wed, Jun 16



General Civil Mediation Training (June 2021)

June 16, 17, 18, 21 & 22, 2021(All Days Via Zoom) Learn to mediate at an affordable rate!

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General Civil Mediation Training (June 2021)
General Civil Mediation Training (June 2021)

Time & Location

Jun 16, 2021, 8:30 AM EDT – Jun 22, 2021, 5:30 PM EDT


About The Event

General Civil Mediation Training

June 16, 17, 18, 21 & 22, 2021

(All Days Via Zoom)

8:30am – 5:30pm

Trainer: Peg MacDougall

Learn to mediate at an affordable rate

$775.00* per person

(*Early Bird Special $700.00 if paid by May 24, 2021)


Learn how to become an approved mediator in Michigan

Enhance your skills in resolving conflict and upgrade your resume

Class size is limited allowing for personal coaching

Experienced trainers are approved by the State Court Administrative Office

Training is highly interactive

Receive a comprehensive mediation manual and a mediation handbook

Be coached in role plays by an experienced mediator


Understanding and using the difference between interests and positions

Using empathy to resolve conflict

Maintaining neutrality

Reframing the words of conflict

Facilitating a group process

Developing an agenda for difficult discussions

Techniques to generate movement toward resolution

Writing an agreement to resolve the dispute and more!


Resolution Services Center

516 S. Creyts, Suite A (Office Park West)

Lansing, MI 48917

To Register, submit payment & completed registration form by mail to 516 S. Creyts, Suite A, Lansing, MI 48917, by email to or go onto our website at  To request a registration form call 517.485.2274. Class size is limited.


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